Family Violence Info Line
310-1818 (toll free) 24/7
In Case of Emergency
If you or someone you know is in immediate danger, contact 911, or the following emergency services:
-
911
-
Abuse Helpline: 1-855-443-5722
-
Child Abuse Hotline: 1-800-387-5437
-
Community and Social Services: 211
-
Distress Centre (Calgary and Southern Alberta): 403-255-4357
-
Distress Line: 780-482-4357
-
Emergency Income Support Contact Centre: 1-866-644-5135
-
Emergency Protection Orders: 1-866-845-3425
-
Family Violence Information Line: 310-1818
-
HealthLink: 811
-
Hope for Wellness Help Line: 1-855-242-3310
-
Kids Help Phone: 1-800-668-6868
-
Mental Health Helpline: 1-877-303-2642
-
Men's Helpline: 1-833-327-6367
-
Parental Child Abduction: 1-866-255-7655
-
Seniors' Abuse Helpline: 780-454-8888
-
Suicide Crisis Helpline: 988
-
Sexual Violence One Line: 1-866-403-8000
Quick Answers
What information do I need when I talk to the police?
In an emergency, call 911 and give them your location. The 911 Operator (Call Taker) will be your first point of contact and will gather information about the emergency, assess your situation, and work to keep you calm and safe.
For ongoing abuse or harassment, it can be helpful if you've kept a record of the events. See the "Gathering Evidence" document or the "Tips and Printable Resources" page.
What happens to the accused?
If your spouse or partner is charged with a crime, the police will either keep them in custody or let them go with a promise to appear in court.
If they are in custody, the court will hold a bail hearing to decide if they should stay in custody or be free until the charges are resolved in court.
Can police disclose information about a person with a history of abuse?
Yes. Under Clare's Law, the police have authority to disclose information about a potentially harmful intimate partner if you are at risk of domestic violence. See the "Clare's Law" document or the "Justice System" page for more information.
What are some reasons someone may not want to talk to the police?
There are many reasons why you may not want to report domestic violence to the police. It can be intimidating, stressful and worrisome. Additionally, it can be difficult to prove in court if you haven't kept records of the events, and sometimes, there is very little the police can do.
If you are in a minority group or have uncertain immigration status, you may feel at risk of deportation. See the "Leaving an Abusive Relationship If You Are Not a Canadian Citizen" document or visit the "Tips and Printable Resources" page for more information.